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Customer Care

At Choice Hotels, your satisfaction is our priority, that's why we offer excellent customer care.

Let us take care of your questions

When you choose to stay at a Comfort, Quality or Clarion hotel, we will do everything we can to make you feel welcome and comfortable.

However, if you're not satisfied with our accommodations or service when you stay at one of our hotels, please let the front desk know without delay so we can make it right.

Further help and customer care

If you have any queries or would like to talk to a member of our customer care team, please contact us on:

E-mail: customer_feedback@choicehotels.com
Phone: + 44 (0)207 061 9600